Your customers forget when their next service is due. Returnify brings them back on time.

Automatic service reminders, customer experience surveys, review requests and online booking, all set up around how your workshop actually runs.

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14-day FREE trial · No credit card · Free setup and onboarding

Works with
XeroMYOBQuickBooks
CUSTOMER JOURNEY
CUSTOMER
David Whelan
0499 999 888 SUV · S999XYZ Tyre rotation
Day 0
Service completed
Logged automatically from the job
In workshop
Day 1
Feedback survey sent
By SMS and email, automatically
✓ Automatic
Day 2
Feedback collected, review requested
Every customer invited to review on Google
Customer
6 mths
“Next service due” reminder sent
Timed to your real service intervals
✓ Automatic
Today
Rebooked online
Straight into your calendar
Customer
↻ And the cycle begins again

Sound familiar?

You do great work in the workshop. What happens next is where you quietly lose customers, feedback, reviews and time.

Customers drift after the job

Tyre rotations, alignments, log book services and follow-up inspections slip past because nobody has time to chase every due date.

You can't tell who left unhappy

When a customer drives off after service, you rarely know if they were happy or quietly let down. A quick survey shows you, so you can fix issues before they cost you.

Reviews rely on luck

Great service doesn't always become a Google review, unless you ask while the visit is still fresh.

Phone tag burns time

Booking the next visit by phone means voicemails, callbacks and sticky notes, when customers would rather just book online.

No chasing. No spreadsheets. No missed follow-ups.

Pick the modules your shop needs. Each runs automatically once it's set up.

MODULE 01

Automated Reminders

Customers come back for their next service without anyone watching due dates.

  • SMS & email, timed to real visit history
  • Rules per service type: tyre rotation, log book, roadworthy
  • Syncs with Xero, MYOB & QuickBooks every 15 min
MODULE 02

Customer Experience & Reviews

Turn every visit into feedback you can act on, and reputation you can bank.

  • Satisfaction score after every job
  • Unhappy customers flagged so you can follow up
  • Google review invites, every visit
MODULE 03

Bookings & Customer Portal

Fill the calendar without the phone tag, and let Returnify keep your bays booked and organised.

  • Smart bay-level scheduling
  • 24/7 customer self-booking
  • SMS confirmations cut no-shows

How Returnify works

Most workshops don't lose repeat customers because the work was bad. They lose them because nobody followed up at the right time.

SERVICE HISTORY SYNCED

David Whelan

0499 999 888 SUV · S999XYZ
Tyre rotation
Every 6 months
Next due: 3 weeks
Log book service
Every 12 months
Next due: 5 months
Synced fromXero
Next dueFlagged automatically

Built for every corner of the workshop

Whatever comes through the bay doors, Returnify keeps the follow-up running.

Tyres & Wheel Alignment
Rotations, balancing, alignment reminders
General & Log Book Servicing
Scheduled services, timing belts, filters
Brakes & Suspension
Pad wear checks, follow-up inspections
Auto Electrical
Battery checks, diagnostics follow-up
Quick Lube & Oil Change
Short-cycle reminders tuned to oil-change intervals
Roadworthy & Inspections
Reminders before certificates lapse
Custom Products & Services
Any other job, with reminders built around your own service list

Proven on the workshop floor at Rosewater Tyres

Returnify wasn't built in a boardroom. It's the reminder system Rosewater Tyres, an independent tyre workshop in South Australia, has run on for more than five years.

"The reminders just run in the background. Customers come back when they are due, and nobody at the front counter has to chase any of it."

David Lowe · Owner, Rosewater Tyres · South Australia
5+ years
Running the system behind Returnify, every day, on real workshop volume.
Kumho Platinum Dealer of the Year
Reminders brought customers back regularly, and that repeat business made Rosewater Tyres the number one Platinum Dealer in the Kumho network in 2023.
Zero chasing
Every service reminder goes out automatically, so the front counter never has to chase follow-ups.

Simple, modular pricing

Pick the modules your shop needs. Start with one, add more as you grow.

Starter

$150/mo

+ GST  •  Any 1 module

Reminders · Reviews · Bookings

  • Choose any 1 module
  • 750 SMS credits/month
  • Monthly reports to your inbox
  • Dashboard analytics
  • Xero, MYOB & QuickBooks integration
  • Auto top-up for SMS credits
  • Email support
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Growth

$290/mo

+ GST  •  Any 2 modules

Reminders · Reviews · Bookings

  • Choose any 2 modules
  • 1,500 SMS credits/month
  • Monthly reports to your inbox
  • Dashboard analytics
  • Xero, MYOB & QuickBooks integration
  • Auto top-up for SMS credits
  • Email support
Start Free Trial
Most popular

Pro

$349/mo

+ GST  •  All 3 modules

Reminders · Reviews · Bookings

  • All 3 modules included
  • 3,000 SMS credits/month
  • Monthly reports to your inbox
  • AI reports & insights
  • Follow-up questions on NPS surveys
  • Dashboard analytics
  • Xero, MYOB & QuickBooks integration
  • Auto top-up for SMS credits
  • Priority support

Only $59/mo more than Growth, for the full suite

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14-day FREE trial · No credit card · Free setup and onboarding · Cancel anytime

Frequently asked questions

The things workshops usually ask before getting started.

Returnify is automated follow-up software for independent tyre and auto service workshops. Service reminders, customer experience surveys, Google review requests and online booking run in the background, so your team doesn't have to chase any of it manually.

Ready to bring more workshop customers back?

Book a demo and we'll walk through how Returnify would fit your reminders, customer experience, reviews and bookings.

Book a DemoStart Free Trial

14-day FREE trial · No credit card · Free setup and onboarding